AI Coder
Support Center
We are here to help. Contact us, browse FAQs, or follow the troubleshooting steps.
How to enable PC View?
Open Settings → General → PC View. iPad works best in landscape. iPhone can enable but screen is compact.
Which AI providers are supported?
You can configure popular providers (e.g., OpenAI, Gemini, Groq). You control keys. Data goes directly to providers.
Where are my files stored?
Your projects are stored locally in the app’s sandbox. You can import/export via the system file browser.
How do GPT-5 Codex tokens deduct from quota?
Token usage includes input, output, and reasoning tokens. We prioritize the provider’s total tokens; otherwise we estimate with a reasoning multiplier (default 1.25). View usage in Settings → More.
Troubleshooting checklist
1) Ensure internet connectivity. 2) Confirm the AI provider API key and base URL in Settings → AI Providers. 3) Check the provider dashboard for account limits or outages. 4) If streaming stalls, toggle “Show reasoning” to refresh the session. 5) Still stuck? Email support with reproduction steps and screenshots.